Project Case Study
PreLoved Mobiles
A trusted second-hand mobile phone marketplace with verified listings, secure transactions, and a buyer protection framework.
The Challenge
Second-hand mobile phone transactions in Bangladesh often happen through informal channels — social media groups, unverified classifieds — leaving buyers exposed to misrepresented device conditions, counterfeit products, and payment fraud.
What We Built
Faha Studio built PreLoved Mobiles — a structured marketplace for pre-owned mobile devices designed to establish trust at every stage of the transaction, from listing to payment.
Key Outcomes
- Verified listings framework — structured device condition grading and specification verification reduces misrepresentation
- Buyer protection flow — clear dispute and return process gives buyers confidence to transact
- Seller accountability — profile-based seller history and rating system incentivizes honest listings
- Guided listing creation — step-by-step posting flow ensures sellers provide complete, accurate device information
- Mobile-first design — optimized for smartphone access reflecting the device-centric nature of the platform's audience
